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FAQ
1. What
fabrics do you use in making your banners?
2. What is the turnaround time on your banners?
3. Are tassels and hanging hardware included?
4. How do I place an order?
5.
When is payment required and what methods of
payment do you accept?
6. How are the banners shipped?
7.
May we copy your designs?
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1. What
fabrics do you use to make your banners?
The fabrics we most frequently use for our banner
backgrounds are
bengaline, velvet, velveteen, poplin and
dupioni silk. For the colors
and textures in the artwork and lettering we select from
a large
collection of fabrics including dupioni
silk, varieties of satin, metallic
and other fabrics chosen
for beauty and quality.
2. What
is the turn around time on your banners?
At this time the normal
turn
around is six to eight weeks. At
the
time your order is
confirmed
we will schedule the work on
our calendar
and give you
a close estimate of the time to delivery.
3. Are tassels and hanging rods included in the price of the
banner?
No. There is an additional charge of $75.00
for a full set of accessories;
the set includes a hanging rod with finials, sized and
finished to fit your
banner, and a set of our hand crafted metallic tassels.
4.
How do I place an order?
To better serve you, we prefer to take your
banner order by phone. Just
give us a call, or send an email with
your name, phone number and the
best time for us to call and we will be happy to call
you to receive your
order.
706 866-2712
9
to 5 Mon-Fri EST
A. To order reproductions of our existing
banner designs or stands
please call us and
let us know the names and product numbers
of the items you
wish to order, your name and shipping address. If you
prefer to contact us by email, please send
your phone number
and best
time to contact you and we will be happy
to call you to receive
your order.
B. To order a custom designed banner -
please tell
us as much as possible about the kind of banner
you are
envisioning, including size, color, subject, symbol, text,
fabric,
etc. You might see elements in our existing designs that
you would like
to include in your
banner. Or you might want to mail or email us a rough
sketch of your idea and,
if needed, we will send fabric and color swatches
for you to consider.
We will use all of the information you provide to
create a detailed design
sketch and send it to you by email or regular
mail.
Upon your approval of the sketch and receipt of your payment
we
will begin construction
of
your
banner.
5.
When is payment required and what methods of payment
do you accept?
Your payment in full is considered confirmation of your
order
and must be received prior to construction of the banner.
We accept the following methods of payment:
1. Payment by phone using your Visa, MC, Discover
or Amex
credit card.
2. Payment by check made to:
JUBILEE BANNERS
And mailed to:
Jubilee Banners
P.O. Box 134
Rossville, GA 30741
6. How are the banners packed for shipment and what carrier do
you use?
Each banner is rolled on a cylinder, not folded, and shipped
in a corrugated box measuring
12" x 12" x the width of the
banner.
We normally ship via UPS Ground but will be glad to arrange
expedited
shipping at your request. At the time of your order we will
calculate
your shipping cost and
time in transit.
7. May we copy your designs?
All of the designs on this site, and any custom design
sketches
we
submit for approval, are the property of
Jubilee Banners and
Flags and
may not be copied in any form
without written permission
from Jubilee
Banners and Flags.
Other
Questions?
Please email or call with any questions that are not addressed
on this page.
E-mail - info@jubileebanners.com
Phone - (706)
866-2712 9-5 EST Mon. - Fri.
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